El trabajo emocional en el sector turístico. Obstáculos y facilitadores empresariales y su consecuencia para los trabajadores 

Molina Rodríguez, Jesús (Date of defense: 2017-07-11)

The general objective of this thesis is to analyze if there is emotional labor in the tourism sector, as well as to study its possible causes and consequences. This general aim is concretized in three specific aims that ...